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Support

Need a hand? We are happy to help you get the most out of KaedePath.

Contact us

Email support.kotoba@gmail.com and we will get back to you, typically within 1–2 working days. It helps to include the email address on your account, a short description of what happened, and a screenshot if relevant.

How does KaedePath decide what to review?

KaedePath uses spaced repetition: cards come back to you just before you are likely to forget them, based on how well you recall each one. A few quiet minutes a day keeps your reviews manageable and your memory strong.

What is free, and what needs KaedePath Pro?

The core learning tools are free. The AI features — Generate Cards, Conversation and voice practice, AI grammar help and Analyze — are part of KaedePath Pro, which includes a monthly allowance of AI credits. You can see your plan and usage under Settings → Plan & AI usage.

How do AI credits and top-ups work?

Pro gives you a set number of AI credits each month that reset on a rolling basis. If you run out before the reset, you can buy top-up credits — they do not expire and are used only after your monthly allowance is exhausted. See our Commerce Disclosures for billing details.

Is the Japanese always correct?

Our AI features are a great study aid, but they can occasionally be wrong — so double-check anything important. KaedePath is an independent study tool and is not affiliated with the official JLPT.

How do I export or delete my data?

You are in control of your information. You can delete individual decks, cards and notes in the app, or close your account entirely. For data access or deletion requests, email us — see our Privacy Policy for your full rights.

How do I cancel KaedePath Pro?

You can cancel any time under Settings → Plan & AI usage. You will keep Pro until the end of your paid period. See our Commerce Disclosures.

Feedback and ideas

Found a bug or have a feature idea? Email support.kotoba@gmail.com — we read everything, and feedback genuinely shapes what we build next.